Shipping and Delivery Policy
At MIAAKA TECH PRIVATE LIMITED, we specialize in providing high-quality IT services, and we are committed to delivering these services to you efficiently and on time. As our services are digital in nature, the concept of physical shipping does not apply. However, this Shipping and Delivery Policy outlines how we deliver our IT services to you.
1. Delivery of Services
The delivery of our IT services, such as website development, SEO, digital marketing, software development, and other related services, will be carried out remotely and delivered in the following ways:
Project Delivery: Depending on the specific services requested, we will deliver the completed work via email, cloud-based storage links, or directly on your website or system as applicable. Delivery will occur as per the agreed-upon project milestones, deadlines, and client requirements.
Consulting and Support: For IT consulting, strategy sessions, or support services, we will provide our services through virtual meetings (via Zoom, Skype, Google Meet, etc.) or direct communication via phone or email. Any reports, assessments, or documentation will be delivered electronically.
Timeliness: We strive to meet agreed-upon deadlines for all services. Delivery timelines will be established in collaboration with the client during the initial stages of the project. Any delays will be communicated promptly.
2. Service Availability
Our services are available globally, and we are equipped to deliver remote IT services to clients in any location. For services that require collaboration or setup, we will work with you to ensure that we can access the necessary platforms or systems remotely.
3. Completion of Services
The delivery is considered complete once the service or project is finalized according to the agreed specifications. Upon completion, all relevant materials (e.g., code, designs, reports) will be handed over electronically, and any necessary training or guidance will be provided.
4. Client’s Responsibilities
- You are responsible for ensuring that the necessary systems, tools, or platforms are in place to receive the services.
- You should provide any required materials, data, or access in a timely manner to ensure the delivery of services is not delayed.
5. Support After Delivery
We offer ongoing support after the delivery of our IT services as per the terms of your service agreement. If you require additional assistance after service completion, we offer support packages or can provide customized support agreements.
6. Delays and Changes
While we strive to meet deadlines, delivery times may be affected by unforeseen circumstances, such as client delays in providing information or external factors. If any delays occur, we will notify you promptly and work with you to adjust the timeline as needed.
7. Contact Information
For any questions regarding the delivery of our IT services, please reach out to us at:
MIAAKA TECH PRIVATE LIMITED
Email: [info@miaakatech.com]