Cancellation and Refund Policy

At MIAAKA TECH PRIVATE LIMITED, we strive to provide high-quality services to our clients. This Cancellation and Refund Policy outlines the process for cancelling services and requesting refunds. By using our services, you agree to the terms set forth in this policy.

1. Cancellation Policy

To cancel any service provided by MIAAKA TECH PRIVATE LIMITED, we require a minimum of one (1) month prior notice. This notice must be submitted in writing via email to info@miaakatech.com or through your designated account manager.

• If the cancellation is requested less than one (1) month before the service date, you may be subject to penalties, and the full service fee may be applicable.
• Cancellation requests will only be considered valid if received within the required notice period. If the service has already commenced or is completed, cancellation may not be accepted.

2. Refund Policy

Refunds are subject to review on a case-by-case basis. Depending on the specific terms of the service agreement and the nature of the service, the following conditions apply:

• Partial Refunds: In some cases, a partial refund may be offered if the service has been partially completed or the work has been started.
• No Refunds: Services that have been completed or delivered in full are non-refundable.
• Refund Process: If a refund is approved, it will be processed within 15 business days from the date of approval. Refunds will be issued to the original payment method unless otherwise agreed upon.

3. Exemptions

• Custom services, one-time project fees, and services that are already in progress or completed are generally non-refundable.
• Any service-related fees or charges that are incurred before cancellation (such as setup or development costs) will not be refunded.

4. Requesting a Refund

To request a refund, please email us at info@miaakatech.com with the following details:

• Your full name and contact information
• The service you are requesting a refund for
• The reason for the refund request
• Any supporting documentation that may assist in the review process (e.g., communication, service agreements, etc.)

5. Changes to the Policy

MIAAKA TECH PRIVATE LIMITED reserves the right to modify or update this Cancellation and Refund Policy at any time. Any changes will be posted on this page with the updated date. By continuing to use our services after any changes, you agree to be bound by the updated policy.

6. Contact Information

For any questions regarding our Cancellation and Refund Policy, please contact us at:

MIAAKA TECH PRIVATE LIMITED
Email: [info@miaakatech.com]